Frequently Asked Questions
Everything you need to know about our architectural footwear and accessories.
What is the United Nude sizing policy?
Most of our shoes run true to size, but since our designs are architectural and use unique materials, we recommend checking the specific size guide on each product page. If you are between sizes, we generally suggest sizing up.
How long will it take to receive my order?
Standard shipping typically takes 3-7 business days depending on your location. Once your order is dispatched, you will receive a tracking number via email to monitor your delivery status.
What is your return and exchange policy?
We offer a 14-day return window from the date of delivery. Items must be unworn, in their original packaging, and with all tags attached. Please note that certain limited edition collaborations may have specific return restrictions.
Do you ship internationally?
Yes, we ship to most countries worldwide. International shipping rates and delivery times vary by destination and will be calculated at checkout. Please be aware that local customs duties may apply.
How should I care for my United Nude shoes?
Our footwear often features technical materials like carbon fiber, 3D printing, and high-quality leather. We recommend cleaning with a soft, damp cloth and avoiding prolonged exposure to direct heat or moisture to maintain the structural integrity of the design.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and Apple Pay. In select regions, we also offer buy-now-pay-later options through Klarna.